FAQ's

Frequently Asked Questions (FAQ)

How do I track my order?

All orders are dispatched within 24 hours of placement. Once shipped, you will receive a live tracking link via SMS and email with the estimated delivery date.

Can I cancel or modify my order after it has been placed?

Yes, we allow order cancellations within the same day of your order date. If you need modifications, please contact our support team as soon as possible.

How secure is my payment information?

We prioritize your security by using industry-leading encryption protocols. All payments are processed through secure gateways, ensuring that your confidential data remains protected. We utilize SSL encryption to safeguard your transactions.

What should I do if I notice unauthorized charges on my account?

If you suspect any unauthorized charges related to a purchase, please notify your bank or credit card provider immediately, following their reporting procedures.

Will I ever be asked to confirm my payment details via email?

No, we will never ask you to confirm your payment or account details via email. If you receive any such request, please do not respond and contact our support team immediately.